Platinum takes great care to protect personal information about you and when we use it, we do so with respect for your privacy. We may use personal information about you to service, maintain, and protect your account; process transactions in your account; respond to inquiries from you or your representative; develop, offer, and deliver products and services; or to fulfill legal and regulatory requirements. Platinum may collect public and non-public personal information about you from any of the following sources:
Platinum considers the protection of personal information to be a foundation of customer trust and a sound business practice. We employ physical, electronic and procedural controls and we regularly adapt these controls to respond to changing requirements and advances in technology.
At Platinum, we restrict access to personal information to those who require it to develop, support, offer and deliver products and services to you.
Platinum does not share personal information about our customers with unaffiliated third parties for use in marketing their products and services. We may share personal information with the following entities:
Our service providers are obligated to keep the personal information we share with them confidential and use it only to provide services specified by Platinum.
Based on the nature of your relationship with Platinum, we may exchange information with other third parties as described below:
We may share personal information about you with various Platinum corporate affiliates including internal service providers which perform, for example, printing, mailing, and data processing services.
Additionally, if you interact with Platinum directly as an individual investor (including joint account holders) or if Platinum provides services to your employer or plan sponsor, we may exchange certain information about you with Platinum financial services affiliates, such as our brokerage and insurance companies, for their use in marketing products and services as allowed by law.
Information collected from investment professionals' customers is not shared with Platinum affiliates for marketing purposes, except with your consent and as allowed by law.
Privacy, security, and service in Platinum's online operations are just as critical as in the rest of our business. We use firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect Platinum accounts and systems from unauthorized access.
When you interact with us through online channels (for example, websites and mobile applications) owned and controlled by IGI Invest Company ("Platinum websites"), Platinum manages personal information in accordance with all of the practices and safeguards described previously.
When you visit Platinum websites, we may collect technical and navigational information, such as device type, browser type, Internet protocol address, pages visited, and average time spent on Platinum websites. We use this information for a variety of purposes, such as maintaining the security of your online session, facilitating site navigation, improving Platinum website design and functionality, and personalizing your experience on Platinum websites. Additionally, the following policies and practices apply when you are online.
You can refuse or delete cookies. Most browsers and mobile devices offer their own settings to manage cookies. If you refuse a cookie when on a Platinum website, or if you delete cookies, you may experience some inconvenience in your use of Platinum websites. For example, you may not be able to sign in and access your account, or we may not be able to recognize you, your device, or your online preferences.
If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers.
Platinum offers several options for accessing and, if necessary, correcting your account information. You can review your information using your statements, or through our automated telephone or Internet services. You may also write or call us with your request for information.Specific Internet addresses, mailing addresses and telephone numbers are listed on your statements and other correspondence.
The Funds employ physical, electronic, and procedural controls to safeguard your information. For example, the Funds authorize access to your personal and account information only for personnel who need that information in order to provide products or services to you.
The Funds do not disclose any non-public personal information about you, except as permitted by law. For example, the Funds have entered into a number of arrangements with IGI Invest Company to provide for investment management, distribution and servicing of the Funds.
If you decide to close your account, the Funds will continue to adhere to the privacy policies and practices as described in this notice.